standard operating procedure

standard operating procedure

Standard Operating Procedure

Standard Operating Procedures (SOPs) are a set of guidelines that outline the steps required to complete a task or process in a consistent, efficient, and safe manner. These procedures ensure that staff members are well-equipped with the necessary knowledge and skills to perform their roles effectively. Eva Hospital is committed to providing high-quality healthcare services to its patients, and as such, it has established SOPs for various aspects of its operations. 

NABH Certification

The National Accreditation Board for Hospitals & Healthcare Providers (NABH) is a highly respected organization that works to improve the quality of healthcare services in India. Eva Hospital’s NABH certification means that we have undergone a rigorous evaluation process and have met the organization’s strict standards for patient care and safety.

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This includes everything from the qualifications of our staff to the equipment we use and the treatment protocols we follow. By achieving this accreditation, Eva Hospital demonstrates its commitment to providing the highest quality of care to our patients, ensuring their safety and satisfaction.

Use of Standardized Treatment Algorithms

Using standardized treatment algorithms is an essential component of Eva Hospital’s commitment to providing high-quality healthcare services and ensuring patient safety. The use of these algorithms ensures that our healthcare professionals provide consistent and evidence-based care to our patients, which can lead to better health outcomes. These algorithms are based on the latest medical research and are tailored to each patient’s unique needs, which means that each patient receives the best possible care. By following standardized treatment algorithms, Eva Hospital is able to provide a high standard of care to its patients and maintain its NABH certification.

Multi-disciplinary Approach for Patient Safety and Satisfaction

We believe that a multi-disciplinary approach is essential to providing the best possible care to our patients. Our team includes healthcare professionals Dr. Tanveer Singh Bhutani & Dr. Shivani Bhutani  who work together to provide comprehensive and personalized care. We also prioritize patient satisfaction and strive to ensure that each patient’s experience at Eva Hospital is comfortable and stress-free.

Use of Technology to Improve Cohesion and Communication

We use advanced technology to improve communication and coordination among our healthcare professionals. Our electronic medical record system allows us to access patient information quickly and securely, ensuring that each healthcare professional is up-to-date on each patient’s condition. We also use telemedicine to provide remote consultations, improving access to healthcare services for patients who cannot visit our facility.

The Standard Operating Procedure for Patient Safety at Eva Hospital is designed to ensure that each patient receives the best possible care. We are committed to providing high-quality healthcare services and ensuring patient safety and satisfaction. Our team of healthcare professionals follows standardized procedures and uses advanced technology to provide comprehensive and personalized care to each patient.

Happy couple with new knees! – Listen to this couple talk about their knee replacement surgery at Eva Hospital. Both share their respective experiences with the hospital.


Randeep Singh

I was suffering from a lot of pain in my knee and was afraid of the robotic knee replacement surgery but the doctors at Eva Hospital treated me with their amazing procedure that worked greatly for me. 

Pankaj Kumar

I recently had a robotic knee replacement at Eva Hospital and I am grateful for the staff and doctors there for the best treatment and post-treatment services. 

Ishan Singh

As a patient of robotic knee replacement at Eva Hospital, I never felt any discomfort for anything related to the treatment or the atmosphere as they take good care of everyone in a proper manner.

Jay Singh

I was afraid of the painful procedure of getting robotic knee replacement but the doctors at Eva Hospital use modern technology to minimize the pain and their special care has never disappointed me.


As a patient at Eva Hospital, getting a robotic knee replacement surgery done was a game changer for me. I am amazed by their procedures and assistance. I am fully satisfied with the treatment.


Eva Hospital’s robotic knee replacement saved my legs and life too. Their advanced treatment helped me run again without any worry.

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40 New Lajpat Nagar, Pakhowal Road, Ludhiana, Punjab 141001

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Mon- Sat
10:00 am – 02:00 pm;
05:00 pm – 07:30 pm
Sunday No Appointment